Privacy Policy

Personal Data: Any information relating to an identified or identifiable natural person, directly or indirectly.

Processing of Personal Data: Any operation or set of operations performed on such data, regardless of the means used (collection, recording, organization, storage, adaptation, modification, extraction, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction, etc.).

Consent: A freely given, specific, informed, and unambiguous indication of the data subject's wishes by which a user of the website agrees to the processing of personal data concerning him or her.

User / Client: The natural or legal person to whom the processed data relates.

Sensitive Data: Personal data revealing, directly or indirectly, racial or ethnic origin, political, philosophical or religious opinions, trade union membership, or data relating to health.

Cookie: A cookie is a computer file or tracker placed and read, for example, when consulting a website, reading an email, installing or using software or a mobile application, regardless of the type of device used (computer, smartphone, e-reader, connected video game console, etc.).

Data Controller: The natural or legal person who determines the purposes and means of processing personal data and decides on the creation of the data file.

Your personal data is intended exclusively for use by the Company and its partners.

In the event of illegal activities, suspected illegal activities, investigations, or judicial requisitions, personal data may be transmitted upon request to competent authorities (police, judicial authorities, regulators, etc.).

Personal data collected and processed directly by the Company is stored in Switzerland, within the databases of the Company's servers and those of the Website's hosting provider.

The Company's data processors who may receive personal data where necessary include:

• IONOS: Website hosting, cloud services, email management, etc.

The Company does not sell or rent personal data to third parties under any circumstances.

In accordance with applicable legislation, you have the right to access, rectify, and delete personal data concerning you.

You may freely access, modify, or delete your personal data by logging into your account, except where legal obligations (accounting, taxation, audits, etc.) require the Company to retain such data.

You may also exercise your rights by contacting us at:

• Email: info@triplosome.com
• Telephone: +41 (0)78 327 77 32

Any User may unsubscribe from Company newsletters via the unsubscribe link included at the bottom of each email.

In the event of a dispute, you may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

Using the contact details above, you may also request detailed information regarding the personal data collected, the purposes of processing, retention periods, recipients, and request data portability.

The website www.triplosome.com uses cookies to facilitate navigation and ensure the proper functioning of services.

To comply with legal obligations or to preserve evidence necessary to assert its rights (accounting, taxation, access logs, etc.), the Company may archive data under the conditions provided by applicable regulations.

Personal data related to the operation of the Website is retained for five (5) years after the last detected login.

Personal data of Website Users is retained for ten (10) years after account creation or product purchase, then for the legally required duration in accounting records or databases.

The Company may transfer certain personal data outside Switzerland, including first name, email address, and IP address, in connection with service provision or voluntary subscription to newsletters.

Personal data transfers outside Switzerland shall only be made to countries recognized by Switzerland as offering an adequate level of data protection equivalent to that of the European Union.